Welcome to Delhi FIX Technologies. These Terms and Conditions govern your engagement with our electronic repair, hardware component replacement, free doorstep diagnostics, and walk-in hub services across Delhi NCR.
We deliver honest diagnostics, zero hidden costs, authentic components, and strict customer approval prior to starting any hardware repair. All engagements are compliant with Indian consumer protection and commercial tax laws.
Delhi FIX provides 100% free preliminary inspection for all supported laptops and mobile devices. Our certified technicians formulate an itemized estimate outlining parts and service costs before touching your device.
All prices quoted by Delhi FIX are clear and tax-compliant:
GST Invoicing: In accordance with Indian taxation statutes, all repair invoices include applicable Goods and Services Tax (standard 6% GST: 3% CGST + 3% SGST, Place of Supply: Delhi NCR, State Code: 07). An official digital tax invoice is generated upon repair completion.
Approved Payment Methods: We accept UPI (Google Pay, PhonePe, Paytm, BHIM), Debit & Credit Cards (Visa, Mastercard, RuPay), Net Banking, and Cash on Delivery (COD) post-handover testing.
Secure Gateway Processing: Online card payments are processed securely through PCI-DSS Level 1 certified gateways over 256-bit SSL connections.
All newly installed components carry a strict 90-Day Limited Replacement Warranty from the date of customer handover.
• Physical Damage: Broken glass, cracked screens, chassis dents, or damaged internal circuit traces post-delivery.
• Water / Liquid Damage: Any contact with moisture, liquids, or triggered internal Liquid Contact Indicators.
• Accidental Damage & Drops: High impact falls, vehicular accidents, or crushing force.
• Unauthorized Tampering: Repairs attempted by third-party shops or broken Delhi FIX warranty seals.
Full terms are detailed on our 90-Day Warranty Terms Page.
While Delhi FIX technicians exercise the utmost care and operate under cleanroom Non-Disclosure Agreements, hardware repairs carry inherent risk when addressing damaged logic boards, short-circuited chips, or failing storage controllers.
Customer Responsibility: Customers are advised to back up all personal files, media, and operating system data prior to servicing.
Limitation of Liability: Delhi FIX is not liable for pre-existing storage corruption, bitlocker encryption locks, iCloud/Google account lockouts, or loss of unbacked data resulting from pre-existing component failures.
Once a device has been repaired or diagnosed and the customer has been notified via phone, SMS, WhatsApp, or email, the device must be claimed or scheduled for delivery within 60 calendar days. Devices left unclaimed beyond 60 days without written agreement may be subject to a nominal secure storage fee (₹50/day) or safely recycled in accordance with Delhi NCR E-Waste Environmental Management Rules to recoup component and storage costs.
These Terms and Conditions shall be governed by and construed in accordance with the substantive laws of the Republic of India. Any dispute, claim, or controversy arising out of or relating to Delhi FIX services shall be subject to the exclusive jurisdiction of the competent courts situated in New Delhi, National Capital Territory (NCT) of Delhi, India.
A-Block, Middle Circle, Connaught Place, New Delhi – 110001, India.
Registration & Customer Care Hotline: +91-7836015566