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Official Hardware Guarantee

90-Day Limited Warranty Terms

At Delhi FIX, every newly replaced component on your laptop or mobile device is backed by our strict, transparent 90-Day Replacement Guarantee. Read our complete terms, scope of coverage, exclusions, and simple claim procedures below.

Direct Replacement Guarantee

90 Days of Uncompromised Parts Protection

We provide exactly 90 days of limited warranty on all new parts installed on your laptop or mobile device. If a newly installed hardware component suffers any manufacturing defect or functional failure under ordinary use within 90 days, we replace it completely free of charge.

Duration 90 Calendar Days
Resolution Free Part Replacement
Doorstep Pickup Free in Delhi NCR
Claim Hotline +91-7836015566

Important: Situations Where Warranty is NOT Applicable

To keep our pricing competitive and maintain the highest standard of authentic OEM inventory, our 90-day warranty covers internal hardware manufacturing defects only. The warranty will be deemed void in the following circumstances:

  • Physical Damage: Any cracked screens, shattered glass, deep impact dents, bent frame/chassis, broken hinges, or cracked internal OLED/LCD matrices occurring post-repair.
  • Water & Liquid Damage: Any exposure to moisture, water, coffee, tea, rain, or chemical liquids. Any tripped Liquid Contact Indicators (LCI) or signs of corrosion void warranty immediately.
  • Accidental Damage & Mishandling: Drops, crushing force, high-voltage electrical surges from uncertified third-party chargers, or pet damage.
  • Unauthorized Tampering: Any opening, disassembly, or repair attempted by yourself or any third-party technician, or removal of Delhi FIX warranty tamper seals.
01

Scope of 90-Day Coverage

The 90-day warranty commences on the exact calendar day the repaired device is handed over or delivered back to the customer. It specifically applies to newly installed components for laptops (Apple MacBook, Dell, HP, Lenovo, ThinkPad, Asus, Acer) and mobile phones (Apple iPhone, Samsung Galaxy, OnePlus, Google Pixel, etc.):

Displays & Screen Panels Covers display flickering, touch digitizer failure, vertical lines, or backlight issues not caused by physical pressure or glass cracks.
Battery Replacements Covers failure to charge, abnormal rapid depletion, or defective battery management ICs under normal cycle usage.
Keyboards & Trackpads Covers unresponsive keys, repeating characters, sticky mechanics, or haptic touch failures.
Logic Board & Chip-Level Repairs Covers specific ICs, power delivery circuits, and micro-soldered traces serviced by our cleanroom team.
Charging Ports & Sockets Covers loose contact, failure to draw rated wattage, or pins failing under ordinary cable insertion.
SSDs, RAM & Internal Modules Covers memory errors, read/write controller failure, camera modules, speakers, and internal cooling fans.
02

Warranty Exclusions in Detail

Under no circumstances shall Delhi FIX be held liable to replace parts or issue refunds under warranty when the failure is attributable to external factors occurring after customer delivery. Our laboratory inspects all warranty claims under microscope verification:

1. Physical Cracks & Trauma: Broken glass, shattered back covers, pressure bleed marks on OLED/LCD panels, dented corners indicating impact, or damaged hinges from forced overextension.

2. Liquid / Water Ingress: Any contact with fluids, submerged devices, steam exposure, or activated moisture strips inside the chassis.

3. Third-Party Alteration: Any attempt to open the device by an unauthorized technician, self-repair attempts, or missing internal screws/brackets.

4. Software / OS Corruption: Operating system crashes, third-party software incompatibilities, malware, BIOS flashing, or user forgotten passwords/passcodes are not covered under hardware part warranty.

03

How to Claim Your 90-Day Warranty

We make filing a warranty claim completely frictionless for our Delhi NCR customers. Follow these simple steps:

1

Contact Us

Call +91-7836015566 or email help@delhifix.com with your Job Sheet #.

2

Free Pickup

Our Delhi NCR logistics runner collects your device for free or you can walk in to any Hub.

3

Quick Verification

Lab verifies internal hardware failure and absence of physical/liquid damage within 4 hours.

4

Free Part Swap

Authentic replacement part installed at ₹0 cost and delivered back within 24–48 hours.

04

What Happens if Replacement Part is Unavailable?

In the rare event that an authentic replacement component for your specific model cannot be sourced within 5 business days, Delhi FIX will issue a 100% full refund of the amount paid for the defective part back to your original payment method (within 5–7 business days). You are never left stranded.

Have Questions About Your Warranty?

Speak Directly with Our Lead Support Desk

Our support team is available 7 days a week, 9:00 AM – 9:00 PM IST across Delhi NCR.